Privacy Policy

1. Introduction

Opulon Cloud (“we”, “our”, “us”) is committed to protecting your privacy. This policy describes how we collect, store, protect, and use your information, in line with the Nigeria Data Protection Act (NDPA).

2. Information We Collect

a. Personal Information

Provided voluntarily by users (e.g., name, email address, business information).

b. Usage Data

  • IP address
  • Browser and device details
  • Service performance logs
  • Access timestamps and navigation data

c. Cookies

Used to enhance functionality, performance, and user tracking.

3. How We Use Your Information

  • Deliver and improve Opulon Cloud services
  • Authenticate and manage user accounts
  • Communicate service updates and support
  • Improve platform performance and security

We do not use your information for unrelated advertising or sharing with third parties for commercial gain.

4. Legal Grounds for Processing

  • Consent (when you voluntarily provide info)
  • Contractual necessity (when required to deliver services)
  • Legitimate interest (platform security and operational efficiency)

5. Data Security

We apply industry-standard encryption, access controls, and monitoring to protect your data. No digital system is 100% risk-free, but best-effort safeguards are maintained.

6. Data Retention

We retain personal information only as necessary to:

  • Provide the contracted service
  • Comply with legal obligations
  • Maintain platform records

Data is securely deleted once retention is no longer required.

7. Your Rights

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion where legally permissible
  • Restriction or objection to processing

Requests will be processed within legally allowed timelines.

8. Third-Party Access

Opulon Cloud does not sell, rent, or trade customer data. Limited sharing may occur with:

  • Payment processors
  • Data storage providers
  • Regulatory bodies (when legally mandated)

All third parties are contractually bound to data protection requirements.

9. Policy Updates

This policy may be updated periodically. Continued use after updates constitutes acceptance.

10. Contact

For privacy requests or questions: info@opuloncloud.net